No matter what you need and no matter where you are, your bank is just a call away. With round-the-clock phone banking assistance at your service, all you have to do is call and our highly skilled customer service team will guide you.

Within Oman call toll free 800 7 2265

Outside Oman call +968 24166000

Registering for our IVR services can be done via our call center.

You will need your ATM card number along with its PIN.

• Accounts, credit cards and personal finance information
• Settle your credit card payments online
• Transfer between accounts
• Foreign exchange rates enquiry
• Customer Support for report lost/ stolen cards or other queries and suggestions
• Latest information on our products services and offers.

Always stay well-informed of your account activity with SMS alerts.

• Welcome message for new customers
• Salary Credit
• Standing Instructions
• Cash withdrawal from branch
• ATM/ITM withdrawal
• ATM/ITM withdrawal reversal
• Cash deposit through branch
• Cash deposit through CDM/ITM
• Bill Payment
• Receive funds from local banks
• Transfer funds to local banks through branch, Internet Banking or ATM
• Debit Card and Credit Card usage on POS
• Reversal of POS transaction for debit card
• Funds transfer within Alizz, and within the Sultanate.
• Alert messages for credit, debit and return of cheques
• Chequebook request and collection
• Card activation and deactivation
• Notification for ATM pin change
• Block debit card
• Change of customers' personal details through Call Centre
• Credit Card payment through Call Centre
• Finance installment deduction
• Life Takaful insurance deduction
• Alert notification while logging into Internet or Mobile Banking services
• Notification for dormant accounts