Alizz Islamic Bank offers Customers Eidiya notes through the ITM
MUSCAT, Sultanate of Oman:
For the sixth time in the Sultanate, Alizz Islamic Bank made it possible for customers to receive Eidiya notes from Oman’s only Interactive Teller Machine (ITM) without having to wait in queues at a bank branch. The Alizz Live ITM at Avenues Mall provided notes of 1, 5, 20 and 50 riyals from 10:00 am to 10:00 pm.
The service comes in line with the bank’s efforts to offer its customers the best facilities driven by cutting-edge technology. Alizz Islamic Bank is the first bank in the Sultanate to provide ITMs, which are manufactured by NCR Corporation, a pioneer in consumer transaction technologies. The most prominent feature of the ITM, which is equipped with video technology, its ability to create direct link between customers and bank staff. It allows customers to conduct a variety of transactions such as cash withdrawal above the daily limit, cash deposits, check encashment, credit card payment and money transfers.
Commenting on the bank’s electronic services and technologies, Murtadha Jawad Al-Lawati Assistant General Manager Head of marketing and Corporate Communications at Alizz Islamic Bank, said: “We work constantly to offer the most modern technology to keep our customers satisfied. Our motto is ‘Customers first and their service foremost’. We ensured that customers get their Eidiya notes from an ITM to spare them the time spent in visiting branches.”
Al-Lawati stressed that Alizz Islamic Bank electronic channels have been used widely by customers because they offer a unique customer experience and allow customers to pay bills, make domestic and overseas money transfers, credit card payments, deposit checks and withdraw up to 10,000 Omani riyals. The bank will continue to develop its products and electronic technologies in line with the government e-transformation plan.
Electronic transactions have been gaining rapid prominence due to the exponential growth in electronic government transactions. With knowledge becoming the primary form of capital and key driver of economic growth, countries utilizing technology are benefiting from increased return on investment and achieving sustained high growth rates.